It’s official, we are B Corp certified!

 

Clean For Good is one of the first office cleaning companies in the UK to become B Corp certified. Since our inception 6 years ago, the vision, informed by our Christian faith, to be a completely different kind of cleaning company, has always been at our core. So we are thrilled to be the very first Living Wage employer and B Corp certified commercial cleaning company in the UK.

Yenny Satizabal, a cleaner at Clean For Good remarks: “It is an excellent company and I can say that it is the best I have been able to work for. I have received good treatment from my managers. They have been very correct and punctual with the payments, they are very generous because they pay for sick days, at times when I was very sick. They were very understanding with me and immediately sent me home until I got better and could return to my job. In a few words, it is an excellent company.”

The B Corp certification celebrates our unique position as an ethical office cleaning company. It has certainly demanded a lot of of work by many people at Clean for Good and will continue to do so, but we are thrilled to get this widely recognised accreditation.

One of the reasons we went for the B Corp accreditation was its commitment to having goals and aims outside of shareholder profit. This aligns strongly with our own values. We strive each day to be good news to our cleaners through fair pay & dignified work, to our clients through an excellent service, to the planet by ensuring we use sustainable products and materials. The accreditation requires you to “lock in” to your articles consideration of your staff, suppliers, community and the environment, when decisions are taken by the Directors. We were very happy to lock this in, and legally commit ourselves to this action.

But what does that look like in practice….?

Well, at Clean for Good it looks like paying people fairly, correctly, on time, running an occupational sick pay scheme, administering annual leave to all of our staff, not overloading our managers with masses of clients, contributing above the statutory minimum (5%) into a staff pension scheme are just some of the practical ways we do this. Small things aren’t they?

Take a moment to step back and read that list again, these really are very normal, standard things in many sectors, but we know these policies and practices are rare in the cleaning world. We are determined to safeguard them, and to improve them where we can.

Moreover the B Corp accreditation process looks across our supply chain to assess what environmental as well as social standards we meet. From the uniforms we use, which are sourced ethically and free from any human rights abuse, to our cleaning products which are environmentally friendly, down to our mobile phones which are sourced from the only telecoms co-operative in the UK

The B Corp certification process is rigorous. It covers five key impact areas of Governance, Workers, Community, Environment and Customers. The applicants are required to reach a benchmark score of over 80 (we scored more than 90!) whilst providing evidence of socially and environmentally responsible practices relating to energy supplies, waste and water use, worker compensation, diversity and corporate transparency.

We hope that this accreditation provides confidence to our customers, joy to our original founders and investors that the vision is working, and a continued commitment to our staff that they matter and are deeply valued.

 

 

 

 

 

 

2023 Employee Survey- Some Reflections

What brings you satisfaction in your workplace?

One of the questions we asked in our recent employee survey is ‘Overall, are you satisfied or dissatisfied with your job?’ 100% of those who answered (with over 75% engagement) either said they were ‘satisfied’ or ‘very satisfied’. This thrills us.

So what brings satisfaction at work? This will vary depending on what type of work you’re involved in, but below are some thoughts we are reflecting on at Clean for Good.

Relationships Matter - Products, equipment, the latest cleaning technology are all important, but relationships matter more. The small things are the big things: checking in with someone, listening, showing respect, not overloading the cleaning managers with too many clients, caring for non work needs. A staff member was recently in tears when she received some flowers from her line manger when she was unwell. She told us she had never received flowers from her work before. Cleaning is relational.

Fairness Matters - Things which many of us might consider ‘basic’ are often non-existent in cleaning: paying staff on time, letting clients know when we haven’t been able to work a full shift, paying staff correctly, making sure cleaners hours are not cut without reasonable notice & consultation, proper HR processes, providing sick pay. The list goes on. Perhaps when we see that fairness trumps making money at all costs, satisfaction and fulfilment prosper as we feel connected with something bigger, to something we can align ourselves with.

Pay Matters - Pay gives us an indicator of our value and worth both to the company we work for, and to the society in which we live. Pay, we believe, must enable us to live, to support people during times of distress, and to provide for a decent life. All of our staff are paid, at least, the London Living Wage. A hard day’s work, deserves a decent day’s pay.

Below is word cloud that fuelled the above reflections and come from our staff when asked ‘what the best thing about working for Clean for Good was’

[Be assured there were many suggested areas of improvement too!]

Living Wage Champion Award 2021!

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Today, at its Annual Awards Ceremony, the Living Wage Foundation announced that it was awarding Clean for Good with a Living Wage Champion Award 2021. We are, of course, delighted!

We have been awarded the ‘Against All Odds’ Award for our leadership in bringing change to the cleaning sector. The Living Wage Foundation said this:

“At last night’s Living Wage Champion Awards, Clean for Good was recognised for its trailblazing leadership in advancing the real Living Wage within their sector, showing that not only is paying a real Living Wage in the cleaning sector possible, but that doing so can help to change the industry as a whole for the better.

Clean for Good was awarded the prestigious prize for its commitment to the real Living Wage in the face of a generally low-paying sector. Clean for Good has been a leader within their industry, setting a new standard for employee welfare within the traditionally lower-paying cleaning sector.”

Such an award is always as a result of a huge team effort - our initial investors, our cleaners and managers and, of course, our customers - all of them have made this possible.

The Living Wage movement has been gathering pace for 20 years and with 7,000 employers now accredited by the Living Wage Foundation, the movement is having a real impact.

For our part, we will continue to work for the day when every cleaner in the UK earns a Living Wage and has dignified work.